Product: Danby Customer Care Clear all filters (2 of 2 reviews match)
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Called Danby ordered a part from their 1-800 ,number gave them what we thought we needed in a part and our credit card. Told us in 10 to 14 days we would have it. 14 days passed our credit card was charged so I went asking where is the part. Called the 1-800 number...
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Danby Customer Care
#1026721
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Danby - Phone service does not exist

#1072302
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I've tried three times to get through to a human who can send me a fridge part that was missing in the box. All three times, I was the "next caller in the ***" for over two hours and never got through to anyone. I think the system is designed to stall you; there are no actual customer service reps that actually exist to the best of my knowledge.
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