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Danby - Dishwasher

The power won’t stay on. Please call me back at 3862145046
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 26.
3.3
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Diversity of Products or Services
Ease of Use
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Product or Service Quality
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#1408176
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Danby silhouette wine cooler

I want to take shelves out to clean inside and also to move shelf for more room. Cannot see how to. I have been calling customer service for 2 days and have left call back number and no calls. Their Customer Service sucks...
Company wrote 0 private or public responses to the review from Oct 15.
#1388436
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Danby - Terrible company

Danby sucks. Had to make 5 calls and had a total of 5 hours of wait time only to be hung up on twice. They are a piece of *** company and will never purchase a Danby product again. Costco should stop selling their products since Danby has no customer service and they dont care about sales. Danby is a cheap *** piece of *** company and no one should do business with them. They can kiss my *** several times. Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok Ken
Company wrote 0 public responses to the review from Sep 07.
#1349369
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I can't believe how bad the cust service for this company is. It's virtually non existent. It's been since late June I have been waiting for a replacement part on a brand new portable air conditioner. they give me a ticket and I have not heard back since. I try...
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Company wrote 0 private or public responses to the review from Aug 06.
#1322568
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I purchased a Danby dehumidifier a couple of years ago. It has very little time on it and still looks like new. When I started it this year, the compressor got extremely hot and kept shutting down. I called the 800 number and the lady told me it is out of warranty and...
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Company wrote 0 private or public responses to the review from Jun 18.
Anonymous
James Sullo

I have the exact same problem with my Danby dehumidifier. Called Sylvane, they told me to call Danby, they told me to email a specific department. That was 8 days ago. I just ...

1.0
I didn't like
  • Rude customer service
  • Products that are junk
#1282947
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Danby - Defective air conditioner remote

The office is closed - I purchased an air conditioner today from Costco and after installation realized the remote control is defective. Would you be able to send me another remote control as opposed to me taking the entire unit back?
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 27.
#1265572
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We bought the 11 cu ft refrigerator without freezer in October 2017. It is now May 2018, and it makes a terrible noise here and there when the compressor is running, and will not cool any lower than 50 degrees. It also constantly forms an ice patch on part of the back...
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Company wrote 0 private or public responses to the review from May 15.
1.8
I didn't like
  • Defective product and horrible customer service
#1256375
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Danby - Terrible Custom Service

I received one of their microwaves as a house warming gift when I moved from New Jersey to Tennennesee. When I took it out of the box it was damaged. I called several times to find a solution and they refuse to help me. I am extremely disappointed with the service.
Company wrote 0 private or public responses to the review from Feb 07.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1184735
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Danby - Freezer went out meats ruined
Purchased freezer from Cleveland Housing Network on 9/25/2017. On 1/17/2018 the freezer power went out and my meats were spoiled. I contacted the manufactuer: Danby Designer to complain and spoke to a Ms. Ray at 1-800-263-2629 and she that I fax warranty to...
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Company wrote 0 private or public responses to the review from Jan 19.
1.0
#1172504
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Paid $1000 for a beverage fridge from this company. At 2 years and 7 months the unit stopped cooling. Serviceman said that the sealed system was unservicable. Called Danby and the response was sorry. They offered 10% towards another Danby fridge. Haha. First of all why...
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Company wrote 0 public responses to the review from Dec 07, 2017.
#1144055
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